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Rental Policies and Forms

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  • Camping Policies

  • Paddling Policies

  • Snowshoe Policies

We are excited to see that you are interested in renting equipment with Outdoor UW!

For more information on specific policies, procedures, and forms, please view the drop-down menu below. 

    • Rentals are only available to those 18+ years old.
    • Reserved equipment must be picked up and returned by the reservee.
    • If renting equipment for a group, the individual renting equipment is responsible for all equipment as indicated on the contract and any late, lost, repair or cleaning fees.
    • Rentals are first-come, first-served unless otherwise designated.
    • No pets allowed on or in any rental items.
    • Payment in full is required for all rentals prior to the reservation.
    • All rental equipment is to be used as intended by the manufacturer. Customers are encouraged to request a demonstration in the proper use of all equipment rental items.
    • Rentals are subject to late fees and damage fees up to the cost of replacement.
    • Outdoor UW Staff have the right to refuse rentals for any reason. 

    We are able to accommodate individuals and groups. Please visit the group activities page to learn more.

  • All cleaning, damage or late fees are assessed and due at the time of equipment return. Renters are responsible for returning gear in a condition that is similar to the time of pick-up.

    Late Fees: Weekly rentals are due 7 days after the start of the reservation by close. Weekend rentals are due the Tuesday following the start of the reservation. An additional fee for each piece of equipment for each day late will be charged up to the cost of replacement.

    Cleaning Fees: A $15 cleaning fee will be applied at the discretion of office staff if equipment is returned dirty, wet or stained.

    Damage Fees:

    • Equipment should be returned in reasonable condition, not outside of the normal use of rentals. All damage fees are assessed by the Outdoor UW staff and due at the time of return or shortly after accounting for repair cost and time. Any unpaid charges will be sent to a collections agency.
    • If equipment is returned in unusable condition or if it is lost or stolen, the full replacement value of the equipment will be charged 

    Cancellation Policy & Fees: While we want each customer to have the best experience, it is the responsibility of the renter to prepare for poor weather conditions. We will not refund for time lost during an individual rental session. We require at least a 24-hour advance notice for cancellations to receive a refund for rental payment.

  • View our Group Programs Liability Waiver.

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